Effective Date: 7/25/2025
My Heart’s Home (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website, engage with our services, or support our mission. This Privacy Policy explains how we collect, use, and protect your information when you visit myheartshome.org (the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide services, process inquiries, and improve the experience of those we serve. The types of information we may collect include:
a. Personal Information
You may voluntarily provide us with personal details, including:
- Name
- Email address
- Phone number
- Mailing address
- Donation information
- Other information submitted via forms, emails, or event registrations
b. Non-Personal Information
We may automatically collect certain data when you visit our Site, such as:
- IP address
- Browser type
- Operating system
- Pages viewed and time spent on the site
- Referring website
This data helps us understand how visitors use our site and improve its performance.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries and provide support
- To send updates, newsletters, or fundraising appeals (only with your consent)
- To process donations and issue receipts
- To evaluate and improve our programs and services
- To maintain the security and functionality of our website
We will never sell, rent, or share your personal information with third parties for their marketing purposes.
3. Donation and Payment Information
If you make a donation through our website, your payment details are processed securely by a third-party payment processor. We do not store credit card numbers or payment information on our servers.
4. Email Communications
If you opt-in to receive emails from us, you may unsubscribe at any time by clicking the link in the email or contacting us directly at info@myheartshome.org.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience and collect non-personal information. You may disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
7. Data Security
We implement appropriate physical, technical, and organizational safeguards to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
9. Your Rights
Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, or limiting its use. To make a request, please contact us using the information below.
10. Contact Us
If you have questions or concerns about this Privacy Policy or the handling of your information, please contact:
My Heart’s Home
1011 Bay Ridge Road, #117
Annapolis, MD 21403
info@myheartshome.org
240-630-4668
11. Policy Updates
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Site after changes are made constitutes acceptance of the updated policy.